CRYSTAL PHAN LLC
COACHING, MENTORSHIP & EVENT TERMS AND CONDITIONS
This Agreement governs the terms, conditions, and boundaries for participation in any product, program, event, course, coaching, mentorship, or related service provided by Crystal Phan LLC (“Company,” “Coach,” “we,” or “us”). By purchasing, registering, enrolling, or attending, you (“Client,” “you,” or “your”) acknowledge and agree to all terms outlined herein. These terms are designed to create clarity, safety, alignment, and mutual respect while protecting the integrity of the space for growth, safety, and transformation.
1️⃣ SCOPE
These terms apply to all offerings of Crystal Phan LLC, including private and group coaching, masterminds, courses, trainings, live or virtual events, retreats, digital products, and related services or content, regardless of delivery method or duration.
2️⃣ PAYMENT, CANCELLATION & REFUNDS
➡ All sales are final. No refunds, cancellations, or credits will be issued for any reason, including dissatisfaction, non-participation, withdrawal, or inability to attend.
➡ All payments are due in full as agreed (whether paid in full or via payment plan). Payment plans may not be paused, renegotiated, or canceled.
➡ Paid registrations/tickets may be transferred to another individual only with explicit written consent (requests must be made prior to any stated transfer deadlines).
➡ Registration without payment will not be processed.
3️⃣ EVENT CANCELLATION
Crystal Phan LLC reserves the right to cancel or reschedule events at any time for any reason. In such cases, the maximum liability of Crystal Phan LLC is limited to a refund of any paid registration fee. Crystal Phan LLC shall not be liable for any travel, lodging, or related expenses. All travel and accommodation costs are at the participant’s own risk.
4️⃣ PUBLICITY WAIVER & MEDIA RELEASE
By participating in any program, event, or offering, you grant Crystal Phan LLC unrestricted, royalty-free, worldwide rights to photograph, record, and use your likeness, voice, testimonials, reviews, wins, breakthroughs, direct messages, and praise for marketing, promotional, and educational purposes without compensation. You may request anonymization in writing; reasonable efforts will be made to honor such requests.
5️⃣ ASSUMPTION OF RISK & RELEASE FROM LIABILITY
You assume full responsibility for your safety, health, property, and behavior during participation, including travel and attendance at live or virtual events. You voluntarily and irrevocably release Crystal Phan LLC, its affiliates, successors, assigns, agents, consultants, representatives, volunteers, licensees, venues, speakers, exhibitors, sponsors, and all others involved from any and all claims, demands, damages, injuries (including death), losses, liabilities, and causes of action arising out of or related to your participation, whether caused by negligence, breach of duty, or otherwise.
6️⃣ LIMITATION OF LIABILITY
To the fullest extent permitted by law, Crystal Phan LLC disclaims any liability for direct, indirect, incidental, special, consequential, or exemplary damages arising from participation in its programs or events. This includes, but is not limited to, loss of profits, data, goodwill, business interruptions, accidents, delays, injuries, harm, or dissatisfaction.
7️⃣ INDEMNIFICATION
You agree to indemnify and hold harmless Crystal Phan LLC and related parties from any claims, damages, costs, or expenses (including legal fees) arising from your participation in any offering or event.
8️⃣ CONFIDENTIALITY & INTELLECTUAL PROPERTY
All materials, frameworks, and content provided are the sole property of Crystal Phan LLC. They may not be copied, shared, sold, distributed, repurposed, or taught without explicit written consent. Unauthorized use may result in removal, legal action, and financial penalties. You agree to maintain confidentiality of coaching spaces and participant information.
9️⃣ BEHAVIOR & COMMUNITY STANDARDS
Crystal Phan LLC reserves the right to remove any participant from programs, events, or communities without refund if they engage in disrespectful, disruptive, harmful, or harassing behavior or otherwise violate these terms.
10️⃣ RECORDING NOTICE
Live calls, coaching sessions, and events may be recorded. By participating, you consent to such recordings and waive any right to compensation for their use.
11️⃣ MEDICAL, LEGAL, AND FINANCIAL DISCLAIMER
All offerings are for educational purposes only. The Company does not provide medical, psychological, legal, financial, or therapeutic services. No advice provided should be construed as such. You agree to seek appropriate licensed professional support as needed.
12️⃣ FORCE MAJEURE
Crystal Phan LLC is not liable for delays, disruptions, or cancellations due to events beyond its control, including but not limited to natural disasters, pandemics, government actions, illness, war, or technical failures.
13️⃣ DISPUTE RESOLUTION & GOVERNING LAW
This Agreement is governed by Arizona law. Disputes will first be addressed through informal resolution; if unresolved, binding arbitration will occur in Arizona. You waive rights to jury trial and class actions.
14️⃣ NON-DISPARAGEMENT
You agree not to publicly or privately disparage, slander, or defame Crystal Phan LLC, its programs, or participants.
15️⃣ MODIFICATIONS
Crystal Phan LLC reserves the right to update these terms at any time. Continued participation constitutes acceptance of updated terms.
16️⃣ ACKNOWLEDGEMENT
By purchasing, registering, or participating, you confirm that you have read, understood, and agree to these Terms & Conditions, including waivers and releases of liability.